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In the kingdom of Arendelle, princess Elsa (Idina Menzel) has the power to conjure snow and ice. As a child, she uses it to entertain her younger sister Anna (Kristen Bell) – but one day, an icy accident causes their parents to panic. They warn Elsa that she must control and conceal her ability, and Anna’s memory is magically wiped. The sisters grow up estranged, with Elsa struggling to contain her growing powers.
On the day of Elsa’s coronation, Anna meets and quickly falls for the dashing Prince Hans (Santino Fontana). Ensuing events so upset Elsa that she unwittingly unleashes an icy winter on the entire kingdom, before fleeing to the mountains. In an attempt to reconcile with her and save the kingdom, Anna sets off into the snowy wilderness, aided by rugged mountain man Kristoff (Jonathan Groff) – and an enchanted snowman named Olaf (Josh Gad).